Privacy Policy / 私隐政策
Last updated: 9 August 2026
HUNAO NAO respects your privacy and handles personal data in accordance with applicable Hong Kong requirements, including the Personal Data (Privacy) Ordinance. 本网站尊重您的私隐，并按照香港适用的个人资料保障规定处理个人资料。
Data we collect / 我们收集的资料
- Contact and account details such as name, email address, phone number, and login information.
- Billing and order information needed to process purchases and provide course access.
- Messages, support requests, and information you choose to provide.
- Technical information such as IP address, browser/device details, cookies, and site activity.
我们可能收集姓名、电邮、电话、账户资料、订单与付款相关资料、您主动提交的信息，以及必要的网站使用与技术资料。
How we use data / 资料用途
- Process orders, payments, refunds, and course access.
- Operate accounts and provide customer support.
- Send transactional messages and, where permitted, marketing communications.
- Protect the site, prevent fraud, comply with law, and improve our services.
我们会使用资料处理订单、付款、退款及课程访问，提供客户服务，发送交易通知，在获准情况下发送推广信息，保障网站安全及遵守法律要求。
Payments and service providers / 付款与服务供应商
Payments are processed by Stripe. We do not store complete card numbers on this website. We may share only the information necessary with hosting, email, analytics, payment, security, and professional service providers acting for legitimate business purposes.
Cookies / Cookies
We use essential cookies for cart, checkout, account, language, security, and site operation. Optional analytics or marketing cookies may be used where enabled. You can manage cookies through your browser, although disabling essential cookies may prevent checkout or account features from working.
Retention and security / 保存与安全
We retain personal data only as long as reasonably needed for the purposes above, legal/accounting obligations, dispute resolution, and security. We use reasonable administrative and technical safeguards, but no online system can guarantee absolute security.
Your choices and rights / 您的权利
You may request access to or correction of your personal data, ask questions about its use, or unsubscribe from marketing messages. Certain information may need to be retained where required by law or necessary to complete a transaction.
Contact / 联络我们
For privacy enquiries, contact HUNAO NAO through the contact details published on this website. Business address: 1/F, 728A King’s Road, Quarry Bay, Hong Kong.